The agent spoke with a British accent, which we believed was a fantastic contact. Our simply call was unintentionally disconnected in advance of our concern on vacation was answered so we known as again all over again. This time, the call volume was also high Therefore the automatic service instructed us the decision was getting directed to a different agency for support.
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The airoplane was dirty peolple were being signify to me! I might hardly ever fly using this airline once again!Not very happy!Molly age:10
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I and my relatives would want to thank the flight staff on BA453 from Ibiza to Heathrow Terminal five on Thursday 21st August. I broke my foot while on getaway. The cabin crew have been excellent not merely with hunting just after me but with my 2 sons aged 17 and ten. On boarding the airplane we were asked if we desired airport assistance at Heathrow which we declined as we felt it wasn’t necessary, having said that in the course of the flight my foot became very painful and my partner asked among the flight attendants if he could arrange support for us.
I desire I could say our troubles with British Airways have been isolated to Sunday. The following day (Monday, Oct 15), we attempted to examine-in a similar luggage we experienced checked-in from Prague to London, and had been knowledgeable that one of our baggage was 2 kilograms above the limit and we would need to pay out 40 £ with the overweight rate. We spelled out towards the British Airways agent that we had not been told our luggage exceeded the load need the first time we checked it in when departing Prague, and that the delayed BA flight the working day prior to induced us to pass up our link and that was The rationale we experienced to check our luggage back inside a 2nd time.
Our hand luggage baggage consisted of rucksacks. We were given yellow tags to put on them. We assumed they ended up stability checked, but after we got within the aircraft we discovered that we were being instructed to put our bags beneath the seat in entrance and never within the overhead lockers. We were horrified at this, look at this now as there were people today boarding the flight with two huge bags that were becoming stowed during the overhead lockers. I tend not to Believe it is right that We have now our bags (which ended up to massive) to put under the seat in front limiting our leg space, when Other individuals experienced two substantial baggage place up during the lockers!
I have been wanting to get BA’s e-mail tackle for ages nowadays, by telephone and on line — and up to now the answeer is NIL.
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On Wednesday night, 29 October, in Dublin, Ireland, my partner spoke by cell phone using a British Airways purchaser service agent during the States named Tony. Our seating assignments were mistakenly altered due to a adjust of plane so which the three of us ended up in Center seats rather than the aisles we booked two months earlier.
The segment from LA to Hawaii was a BA flight so there was hardly any incremental fees but BA managed to get paid A different $five hundred thanks mechanical issues associated with their service
I'm More Info a gold card holder booked onto the 1135 LUX-LHR service this early morning (17 Sept). I've arrived within the airport to find a extensive queue and only two desks – a person for Club Europe and one other general Verify-in. The queue limitations are laid out in this kind of way that you have to affix the queue in the back of the road so you cannot get via to the top quality desk devoid of pushing past All people in the road – and there is definitely just one member of staff over the desks anyway.
I’m looking forward to a call again to offer me a breakdown of that fare, it’s been over ninety six hrs already and nobody known as me.
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